Refund policy

Last Updated: November 13, 2026

At Arc Attire, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Please review our return and refund policy below.

1. 30-Day Return Policy

We offer a 30-day return window.

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must meet the following conditions:

  • Items must be unused and unworn.

  • Items must be in their original condition.

  • Items must include original tags and packaging, where applicable.

  • Proof of purchase or order confirmation must be provided.

Items that do not meet these conditions may not qualify for a return.

2. How to Request a Return

To initiate a return, please contact our customer support team:

Email: support@arcattirellc.com

Please include the following information:

  • Your order number.

  • The item you wish to return.

  • The reason for the return.

Our customer service team will provide return instructions and the applicable return address.

Please do not send items back without contacting us first.

3. Refund Policy

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed within 10 business days after the returned item has been received and approved.

Refunds will be issued to the original payment method used for the purchase.

Please note that your bank or payment provider may require additional time to post the refund to your account.

4. Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to an incorrect, damaged, defective, or otherwise incorrectly fulfilled item.

If you receive a damaged or incorrect product, please contact us with your order number and supporting photos so we can assist you.

5. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Please provide:

  • Your order number.

  • A description of the issue.

  • Clear photos of the item, if applicable.

We will review your request and work with you to find an appropriate solution.

6. Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items that have been worn, washed, or damaged after delivery.

  • Items without original tags, where applicable.

  • Items returned outside the 30-day return window.

Any legally required consumer rights remain unaffected by this policy.

7. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

We cannot guarantee cancellation once an order has been processed or shipped.

If an order has already shipped, our standard return policy will apply.

8. Contact Us

If you have any questions about returns or refunds, please contact our customer support team.

Brand Name: Arc Attire

Legal Business Name: Arc Attire LLC

Email: support@arcattirellc.com

Phone: +1 (562) 371-8452

Business Address:

16323 ORCHARD AVE
BELLFLOWER, CA 90706
United States

Website: https://arcattirellc.com/

Thank you for shopping with Arc Attire. We appreciate your trust and support!